The hotel offers amenities for your comfortable stay and unforgettable experiences
Stunning Lagoon Views
“I stayed in the king room with a balcony facing the lagoon, and the views were absolutely amazing. It was the perfect spot to unwind and enjoy the sunset.” view full review
Delicious Breakfast
“The breakfast offered a great selection of fresh and tasty options that set a perfect tone for the day. I particularly loved the variety of fruits and pastries.” view full review
Relaxing by the Dock
“The dock area was a wonderful retreat, complete with comfortable chairs and a serene atmosphere. It was great for swimming and soaking up the sun.” view full review
Charming Room Decor
“The room was beautifully decorated with a charming coastal theme that made it feel cozy and inviting. I loved spending time in there!” view full review
General
Non-smoking rooms
Wi-Fi
Parking
24-hour reception
No pets allowed
24-hour security
Private beach
Smoke detectors
Fire extinguishers
Key access
Services
Housekeeping
Tours/Ticket assistance
Dining
Outdoor dining area
Business
Meeting/ Banquet facilities
Spa & Leisure
Beach access
Sun loungers
Sun terrace
Garden area
Public Bath
Room features
Air conditioning
Mini-bar
Terrace
Garden furniture
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Location
Carretera Federal Km 3 Bacalar-Cancun S/N,
Bacalar,
Mexico,
77930,
Quintana Roo
Map view
Carretera Federal Km 3 Bacalar-Cancun S/N,
Bacalar,
Mexico,
77930,
Quintana Roo
City landmarks
Museum
Fort San Felipe Bacalar
3.0
km
South of Cancun near Chetumal
Lago Bacalar
1.6
km
Lake Bacalar
3.4
km
Mercado Municipal de Bacalar
2.4
km
Av 1
Balneario Ecologico
2.4
km
Av 1
Natural Protected Area
2.3
km
Playa parque ecologico
2.4
km
Lake
Bacalar
2.9
km
Cenote de la Bruja
3.1
km
Iglesia Adventista del Septimo Dia
2.7
km
Iglesia National Presbiteriana de Mexico A.R EMANUEL
2.7
km
Public Pier
2.8
km
Church
Parroquia de San Joaquin
2.8
km
Museum
Museo del Fuerte de San Felipe
3.0
km
General Angel Remigio Rosado
3.0
km
77930 Bacalar
Canal Piratas
3.5
km
Rancho Bacalar
3.0
km
BACALAR Sign
3.0
km
Amphitheatre
3.0
km
love bacalar souvenirs
3.1
km
Nicole grafiti foto
3.1
km
Calle 14 8
Balneario Municipal de Bacalar
3.4
km
Park with view of old boardwalk
3.2
km
77930
Muelle Mirador Publico de Bacalar
3.2
km
Municipal Beach
3.4
km
Lanchas El Fuerte de Bacalar
3.4
km
Av Costera s/n
Balneario
3.5
km
Very shallow water for swimming
3.6
km
Lake
Public swimming jetty
3.6
km
Restaurants
El Taco Loco
910 m
Calle 19 Libramiento 92
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
7.9
Location
8.3
Service
7.5
Dining
5.4
Guest reviews
7.2/10
based on 10 reviews
6.5
6.5/10 based on 204 reviews
David
United Kingdom,
January
2025
6.6/10
I enjoyed my stay at the hotel, as it's right by the blue lagoon and offers a stunning view. The rooms were spacious and clean, making my stay comfortable. However, it wasn't located in the most beautiful part of the lake, which was a bit disappointing. I also found the dining options somewhat limited. The overall value for money was decent, but could have been better considering some amenities were missing.
Rooms
8.0
The rooms were spacious and clean, providing a comfortable atmosphere for relaxation.
Service
7.0
Service was decent, but there seemed to be a lack of attention at times.
Location
6.0
The hotel is right by the blue lagoon, which is beautiful, but it's not in the prettiest area around the lake.
Dining
5.0
The dining options were limited, and the breakfast could use more variety.
Facilities
7.0
While the facilities were generally well-maintained, some amenities were lacking.
Tony
United Kingdom,
December
2024
7.4/10
I had a pleasant stay at the hotel, located right by the lake, which provided some lovely views. The rooms were modern and spacious, though I noticed some minor issues. The pool area added a nice touch to the experience, making it easy to relax. However, the dining options could use some improvement, especially for breakfast, and pricing felt a bit high for what was offered.
Rooms
8.0
The rooms were modern and spacious, although I did encounter a few minor issues during my stay.
Service
7.0
The service was generally decent, but there were moments where it felt a bit slow.
Location
9.0
The hotel is conveniently situated right by the lake, which is a definite plus for the view.
Dining
5.0
The breakfast options were limited, which was a bit disappointing considering the overall quality of the stay.
Facilities
8.0
The pool area was nice and well-maintained, offering a good place to unwind.
Lionel
United Kingdom,
November
2024
7.6/10
I had a pleasant stay overall. The hotel is neat and has a very welcoming atmosphere, but the dining options were somewhat limited when it came to variety. The amenities are quite nice, and I enjoyed the well-kept pool area. It's a great value for the price, although it could use a few improvements in service timing.
Rooms
8.0
The rooms were tidy and cozy, making my stay quite comfortable.
Service
7.0
While the staff was polite, I felt that the service could be a bit quicker at times.
Location
7.0
The hotel is conveniently located near the lake, but it's not in the prettiest area. Still, it's nice to be next to the water.
Dining
6.0
Breakfast had fresh ingredients, but I was hoping for a more diverse selection.
Facilities
9.0
The pool area was enjoyable and well-maintained, perfect for relaxing.
Lauren
United Kingdom,
November
2024
7.8/10
The hotel offers a beautiful view right by the lake, making it a picturesque stay. My room was modern and spacious, though the amenities could use some upgrades. I really enjoyed the peaceful environment, but the service felt a bit lacking at times. The food was decent, although it could have had more variety. Overall, it’s a good value for money, especially for those who appreciate a scenic location.
Rooms
8.0
The room was modern and spacious, providing a comfortable stay.
Service
7.0
The service was adequate, but there were times I felt it could be more attentive.
Location
9.0
The hotel is right by the lake, offering stunning views, although not the most beautiful part of the area.
Dining
7.0
The dining options were decent, but there could have been a greater variety of dishes to choose from.
Facilities
6.0
Facilities were okay, but some amenities seemed outdated and could be improved.
Zach
United States,
November
2024
6.8/10
I had a pleasant stay at the hotel, which is conveniently situated right by the lake, making it easy to enjoy the scenery. The room was clean and had a beautiful view, but the location wasn't in the most picturesque part of the lake. The service provided was very helpful when I needed tour assistance. The dining options were a bit limited, but I enjoyed the hot sandwiches. Overall, it was a decent value for the price, though there are a few areas that could use improvement.
Rooms
7.0
The room was clean and offered a nice view, though it lacked a bit of space and felt slightly cramped.
Service
8.0
The staff was helpful, especially in providing tour assistance.
Location
7.0
The hotel is right by the lake, making it convenient for accessing the blue lagoon, though it's not in the most beautiful area.
Dining
6.0
The dining experience was fine, but I found the options a bit limited; however, the hot sandwiches were enjoyable.
Facilities
6.0
Facilities were decent, but nothing particularly stood out as luxurious or modern.
Matt
United Kingdom,
October
2024
8.0/10
I had a lovely time at the hotel with its clean and comfortable rooms, but I wish the dining experience was better as the breakfast choices were quite limited. The location right by the lake was absolutely stunning, providing easy access to the blue lagoon, making it a great spot for relaxation. The staff was amicable, and overall, I found it decent value for money.
Rooms
8.0
The rooms were very clean and comfortable, making my stay quite pleasant.
Service
9.0
The staff was really friendly and helpful, which added to my enjoyment of the stay.
Location
10.0
The hotel is right by the lake, which gives you direct access to the beautiful blue lagoon.
Dining
5.0
While the meals were okay, I found the breakfast options to be quite limited and could definitely use some improvements.
Facilities
8.0
The hotel had nice facilities, with a pool area that was well-maintained, adding to the overall experience.
Howard
United States,
October
2024
7.2/10
I had a nice stay at the hotel right by the lake. The views were stunning, and the rooms were clean and comfortable, although a bit dated. The service was attentive, and I felt welcomed throughout my visit, but I was hoping for a bit more dining variety. Overall, it was a good value for money, especially considering the lovely location.
Rooms
7.0
The rooms were clean and comfortable, though they felt a bit dated.
Service
8.0
The staff was attentive and made me feel welcomed during my stay.
Location
9.0
The hotel is right by the lake, offering stunning views, but it's not in the most scenic part of the area.
Dining
5.0
The dining options were a bit limited, which was disappointing.
Facilities
7.0
The amenities were good, but nothing stood out as exceptional.
Jerome
United States,
October
2024
6.6/10
I had a pleasant stay at the hotel, which is conveniently situated right by the lake and offers direct access to the blue lagoon. The rooms were clean and comfortable, providing a nice place to unwind. However, I found the dining options limited, and the hotel isn't located in the most picturesque part of the lake. Overall, the value for money is decent, but there are a few areas that could use improvement.
Rooms
8.0
The rooms were clean and comfortable, making for a relaxing stay.
Service
7.0
The service was decent during my stay, though nothing particularly stood out.
Location
7.0
The hotel is right by the lake, giving easy access to the blue lagoon, although it's not in the most beautiful area.
Dining
5.0
The dining experience left something to be desired, as the options were quite limited.
Facilities
6.0
The facilities were satisfactory but not particularly impressive.
Eric
United States,
September
2024
7.0/10
My stay at the hotel was mostly pleasant, with clean and spacious rooms that felt comfortable. The location was surprisingly convenient, being not too far from the center and offering direct access to the beautiful lagoon. However, I found the dining experience a bit lacking, as the breakfast was quite limited. Overall, it was a decent value for money, though some amenities could use improvement.
Rooms
8.0
The rooms were clean, spacious, and quite comfortable during my stay.
Service
7.0
While the staff were friendly and helpful, there were moments of delay in service.
Location
9.0
The hotel is conveniently located, just a short distance from the center and offers direct access to the lagoon.
Dining
5.0
The breakfast selections were limited, which was a bit disappointing.
Facilities
6.0
The amenities were decent, but the dining options could definitely be improved for a better experience.
Phil
United States,
September
2024
7.8/10
I had a lovely stay at this hotel, where the clean and modern rooms provided a comfortable retreat. The location is absolutely perfect, right by the lake with stunning views. However, I found the dining options a bit lacking, especially at breakfast. Additionally, while the pool area was nice, it felt a bit crowded at times, which detracted from the experience. Overall, I think it offers good value for money despite a few minor drawbacks.
Rooms
9.0
The rooms were clean, spacious, and had a modern feel, making it a comfortable stay.
Service
8.0
The staff was helpful and accommodating, providing assistance when needed.
Location
10.0
The hotel is right by the lake, offering beautiful views and a peaceful atmosphere.
Dining
5.0
Breakfast options were limited, which was disappointing for a hotel of this caliber.
Facilities
7.0
The pool area was nice but a bit crowded at times.
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